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Get rid of QuickBooks Errors 1904 & 1402 in the easiest possible ways

QuickBooks Error code 1904 - Screenshot

QuickBooks has unleashed a completely new tech-savvy environment, where accounting has become much easier for small, as well as medium scale businesses. Though accounting has become much easier with the help of QuickBooks, there are certain errors that may arise at the time of its installation or up- gradation.

As QuickBooks defines each of its errors with unique codes, it becomes easier to select the right and the most effective solution for each of its errors. Users can even reach out to the QuickBooks enterprise technical support number .i.e. +1(800)969-7370 for any sort of help.

If you are facing QuickBooks error 1904 & 1402, then this post can be of great help to you. In this post, we will be scrutinizing Error codes 1904 & 1402.

Brief into QuickBooks Error code 1904, 1402

QuickBooks Error code 1904, 1402 can be spotted as a consequence of damaged file/ component or in case the file is located at a wrong place. During the installation process of the QuickBooks desktop, this error is often encountered. This error code can be seen with an error message stating:

QuickBooks Error 1904- failed to register while installing QuickBooks

QuickBooks Error 1402- Could not open key

In case the user spots the error message regarding Error 1904: [file path/name/extension] failed to register, then need not to worry, as this ensures that the accounting data and the company file are in good shape. Another factor that might end up in this kind of error can be that the essential components do not synchronize during the upgrading process of the operating system of PC. There can be other facts associated with this error code, which we will be discussing later in this blog post.

Read Also: How to Access QuickBooks Remotely?

Prevention for Future

A well-known proverb, “Prevention is better than cure” might work in this case as well. In order to decrease the risk of facing Error 1904 & 1402, it is suggested to consider certain preventions, such as:

  • Ensuring frequent data backup.
  • Never interrupting the software installation, regardless of the time it takes
  • Making sure that the junk files are deleted and then only the fresh installation of QuickBooks is done.

From Where do the Errors 1904 & 1402 Originate?

Before digging in deep and exploring the effective solution for these errors, it would be sensible enough to identify the source of these errors. Basically, the QuickBooks error 1904 & 1402 is speckled as a consequence of:

  • Damaged file or improper location of the file
  • Improper installation of QuickBooks
  • Any sort of up-gradation of the computer’s operating system may result in these errors
  • Corrupt installation may also end up in the errors 1904 & 1402.

See Also: Recover Important data from QuickBooks enterprise

How to Rectify QuickBooks Errors 1904 & 1402?

Predominantly, there are a few different methods to resolve the QuickBooks installation errors. We will be exploring each of the methods one by one.

Method 1: Download, Install and Use QBInstall tool

In this method, one of the excellent tools released by Intuit namely QuickBooks Install diagnostic tool is used.

Download QuickBooks Installation Diagnostic Tool - Screenshot

Step 1: The basic step is to download QBInstall from the Intuit website.

Step 2: Another important step is to close the running program.

Step 3: Once the running program is closed, the user needs to run the tool. It should be noted that this program may take up to 20 minutes, based on the network and the system speed.

Step 4: Once the process is complete, the user is required to restart windows.

Method 2: Complete reinstallation of QuickBooks

In certain cases, there are other programs in the system that may cause inappropriate functioning of QuickBooks. In such cases, a complete reinstallation of QuickBooks is considered to be an ideal solution.

Step 1: Open ‘Control Panel‘ and then search for ‘Add or remove‘ programs.

Step 2: Look for QuickBooks and uninstall the same

Uninstall or Install QuickBooks Desktop - Screenshot

Step3: Once QuickBooks is uninstalled, restart the computer and install QuickBooks again.

Reinstall Your QuickBooks Desktop - Screenshot

Method 3: Updating the windows or downloading the missing updates

Another effective method to resolve error 1904 & 1402 is to look for windows update and download missing updates, if any.

Step 1: The basic step for this method is to click on the ‘Windows icon‘ on the left bottom of the desktop i.e. ‘START‘.

Step 2: Now click on ‘Search bar‘ and type ‘Windows update

 Step 3: Click on ‘Check for updates‘ and look for windows update, if any.

Note: You need to mark on “check online for updates from Microsoft Update

Windows Update Screen - Screenshot

Step 3: The last step is to install the awaiting updates and once the installation process is complete, restart the computer.

You may also read: Reset Password for QuickBooks Admin and other users

Method 4: Uninstall and reinstall Adobe Flash Player

The below steps can work in case the error 1904 appears on the screen while installing Adobe Flash Player. Let us check out the steps:

  • The first step in this process is to download ‘QB Install Diagnostic Tool‘ and then run it
  • After that, the user needs to click on the ‘start menu
  • And then, type ‘Control Panel‘ in the search field
  • Moving ahead, the user should click and open ‘Control Panel
  • Followed by going to ‘uninstall a program
  • The next step is to look for ‘Adobe Flash Player ActiveX‘, in the list of programs
  • The user will then have to choose ‘uninstall option
  • And then, carry out the instructions and then let the uninstall process complete
  • Lastly, the user needs to ‘download Adobe Flash player‘ and then reinstall it.

Method 5: Adding QB to Bitdefender exclusion list

If the QB user is using Bitdefender, then the user can’t fix the bug by simply disabling it. In that case, the user needs to add QB to the exclusion list of the Bitdefender.

  • For 32-bit Windows OS, the user is supposed to put C:\Program files\ Common files in the exclusion list.
  • For 64-bit Windows OS, the user will have to put C:\Program Files\Intuit(C:\Program Files (x86)\Intuit) in the exclusion list.

Other Alternatives to Resolve Error 1904 & 1402

Along with the above-listed rectification methods, there are a few other alternatives that can be taken into consideration, in order to fix QuickBooks errors 1904 & 1402.

  • Running QuickBooks install diagnostic tool can be a great option to get rid of the errors
  • Installing QuickBooks component repair tool can also be of great help 
  • Fixing the errors manually with the help of experts can be another option that one can generally opt for.

Final Words!

Following any of the above-listed methods, might help to get rid of the QuickBooks Errors 1904 & 1402. All you need to do is to acknowledge the issue in the right manner, and apply any of the prescribed solutions.

We hope that this article might solve your queries, but still if you are facing any sort of difficulty in fixing the issues, or experiencing the same concerns, then reaching out to a technical expert at ­­­+1(800)969-7370 would be a better option to permanently get rid of the concerns.


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