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Here is how you can quickly create a Refund Receipt in QuickBooks

It’s not very uncommon for a company, no matter how efficient, to receive a request for a refund from a customer. As a business owner – you would know that a customer may be dissatisfied with a product or service, have a complaint, or demand a refund. This blog post is created to inform you how you can create a refund receipt with the help of QuickBooks. This DIY guide will also assist you to keep records of the refunds processed to your customers or clients.

Steps to Create a Refund Receipt in QuickBooks

Checkout the video before creating a refund receipt in QuickBooks:

Step 1. Open a refund receipt

Open QuickBooks > Click on + Menu > select Refund receipt.

Open a refund receipt - Screenshot

Step 2. Choose a customer

Go to the refund receipt window > find and select the customer you have to process a refund for from the drop-down menu.

Choose a customer - Screenshot

Step 3. Choose your payment method

Under the customer information, select a payment method of your choice and convenience from the drop-down menu to show you intend to pay the refund to a customer.

Choose your payment method - Screenshot

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Step 4. Select an account

In this step, you select the account from where you want to allocate the refund. The column will read Refund From. Now, choose an account from the drop-down menu. This will be your account from where you want to refund the payment from.

Select an account - Screenshot

Step 5. Pick the product/service you are processing the refund for

Find the column that reads product/service > choose the product or service that you are offering a refund for.

Pick the product or service you are processing the refund - Screenshot

Step 6. Review and finalize your final receipt

Check the column to ensure you entered the right information. Make a note of the bank check number. You may have to manually enter a check number, in case the number generated by QuickBooks doesn’t get conceded.

Review and finalize your final receipt - Screenshot
Finalize Your Receipt - Screenshot

Step 7. Select print option

After you have created the refund receipt, select Print Check at the screen or click the box after your cheque number and enable the Print Later option.

Select print option - Screenshot

Step 8. Save and close

After you are done with all the steps provided above, click Save and Close.

Save and close - Screenshot

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Step 9. Retrieve your refund

You can keep a record of this refund. Click on invoicing on the navigation panel on the left and Select customers.

Retrieve your refund - Screenshot

Check the Customer List for details of the customer whose refund you processed, then tap on their name and open the customer detail window.

Retrieve your refund - Screenshot 2

Once you are in the Customer detail window, you will find a list of all the transactions that you have recorded with your customer. QuickBooks automatically adds the refund you issued. Your previous transactions too will get recorded.

Retrieve your refund - Screenshot 3

We hope this blog post helps you in creating a receipt and offers you the required comprehension of the process. In case you have any questions in regards to creating refund receipts or any other issue related to QuickBooks, you can contact our 24*7 QuickBooks enterprise support team at +1-800-969-7370.


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