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Simple tips to follow to fix incorrect cache amount for QuickBooks and slow computer

QuickBooks Enterprise is an accounting and bookkeeping software that has contributed to the success of tens of thousands of small- and mid-sized organizations all around the world. The modern software allows business owners to handle business with ease. When you install QuickBooks Enterprise, cache memory is itself inbuilt and used by the data manager. The number of caches sometimes may exceed or fall short and cause your computer to slow down.

Correcting cache amount for QuickBooks Enterprise can be a bit confusing for majority of the QB users, but need not to worry any more. As we have come up with this article, where we are going to brief you with all the facts related to correcting cache amount for QuickBooks Enterprise. Thus, make sure to stay tuned with the article till the end. However, a quick fix for the same can be to get in touch with our QuickBooks support team via our toll-free number i.e. 1-800-969-7370.

We are a team of experts and certified accounting professionals, who work round the clock to provide the best possible support services for any kind of accounting related trouble.

See Also: Reset Password for QuickBooks Admin and other users

When does QuickBooks Enterprise get incorrect caches?

The cache amount may get incorrect while performing the following action:

Before heading to the troubleshooting steps for QuickBooks, the user needs to ensure that the software is updated to the latest version. This can be done by the following methods:

  1. Manual method
  2. Automatic method

How to correct the cache amount for QuickBooks enterprise?

You can perform the following solutions to fix the incorrect amount of caches in QuickBooks Enterprise:

Solution 1: Use QBW.ini file to get correct memory cache amount

  • Turn on the computer that has QBW.ini file
  • Search and find C:\ProgramData\Intuit
  • Choose a DBSERVER OPTIONS with right values. The two options that you will have:
    • Initial Cache: Use it till the first file is opened. You should keep to 0 or none and it won’t impact your computer’s performance.
    • Max Cache: It allows you improve your computer’s performance. Use QuickBooks Database Server Manager to communicate with the company file setting via Maximum memory status.
  • Save QBW.ini file – turn off and then on the file.

Solution 2: Alter the cache settings for Server Only Install

Perform the following steps for Server Only install:

Option 1: Check the current cache setting by signing-in to Windows

  1. Choose open command to offer QuickBooks desktop file multi-user access
  2. Enter HKLM\SYSTEM\CurrentControlSet\QuickBooksDB25\Parameter
  3. You would then receive the following message in QB_SERVER_NAME-qs-gd ALL –gk all –GP 4096 –gu all –ch 256  -c 128M…
  4. Make a note of the number after –ch and –c
  5. You must spell the message correctly and the system should host multi-user access for QuickBooks desktop.

Option 2: Go to the registry and change the setting

  1. Save your work and sign out from QB Desktop
  2. Stop the accounting software database service and put in net stop QuickBooks DB25
  3. That will stop all the DB connections and unsaved work will not be accessible
  4. Make the correction in the registry of Windows
  5. The location of the key is-KEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\QuickBooks:
  6. The value may be like –n QB_SERVER_NAME –qs –gd all –gp 4096 –gu all –ch 256M –c 128M
    • Change –c 128M to –c 256M and –ch 256M to –ch 512M and save the changes
    • Open the command prompt and type in net start QuickBooks DB25
  7. Restart QuickBooks and check if the issue has been fixed.

Read Also: How to setup email in QuickBooks desktop?

Steps to Clear cache in QuickBooks online

QuickBooks accounting software uses browser cache and cookies in order to run online faster. There are certain times, when the cache and cookies let little issues, which includes:

  • QuickBooks continuously demands sign in even after signing in several times
  • The user might not see the form or suddenly the browser might take an unusual time to download the form
  • Another issue can be any kind of error in exported the data

It should be noted that, always use a supported and updated browser, in order to have the best online experience.

Step 1: The user needs to clear the browser’s cache

The browser cache usually stores the system’s files for quicker response to users on their next visit. But, it might also get clogged with old files which can lead to minor issues. Thus, it is always recommended to clear cache on a timely basis.

Step 2: Clearing Intuit specific cookies from the browser

Majority of the times, the user is just required to clear the browser’s cache. But in case the error continues, the user will be recommended to clear intuit-specific cookies. This basically helps in refreshing the website preferences that the user might have issues using. The set of steps might vary for different browsers. Let us explore further:

  • For Google Chrome
    • The very first step is to open the browser and select menu tab
    • After that, navigate to the settings
    • The user is then required to select the advanced tab and then look for the site setting under the privacy and security tab
    • Now, tap on the cookies and the site data
    • Along with that navigate to see all cookies and site data
    • The next step is to type intuit in the search bar to find intuit cookies
    • Hence, select remove option
    • Followed by restarting the browser for the changes to take effect
  • For Mozilla firefox
    • If you are a Mozilla Firefox user, then you need to open the browser and navigate to open menu
    • The next step is to select preferences and also look for privacy security
    • Now, the user needs to click on manage data under the option cookies and site data
    • Followed by, typing in Intuit and select enter to view intuit cookies
    • The user is then required to select remove all option
    • And also, click on save changes
    • The last step is to reboot the browser for the changes to take effect.

See Also: How to Fix Multi-user mode not working problem in QuickBooks?

We have created this blog post after consulting our support and hope that you find it helpful in getting the correct cache amount for QuickBooks Enterprise.

If the issue persists, your system is still slow, or you face any other QuickBooks related issue, you can contact our 24×7 QuickBooks enterprise support team at 1(800)969-7370 for quick and precise solutions. We are a team of certified professionals and experts who are always there to help you in your accounting problems.

 

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